Customer Reviews and Testimonials For John Port Travel

Testimonials 4.2/5 based on 84 reviews

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LISA BOARDMAN

"I specifically ordered an 8 seater minibus to accommodate 5 passengers, a wedding dress, 3 bridesmaids dresses, mother of the bride outfit and accessories plus overnight luggage for all passengers. However, we were provided with a vehicle to fit 5 passengers meaning the dresses and luggage were squashed into the car. I was advised by the driver that we hadn't been given an 8 seater as I had put 5 passengers on the booking form. However, I had advised when booking that the above luggage etc was being brought, hence the reason for booking an 8 seater. This caused unnecessary stress on the wedding day as the dresses had to be decreased on our arrival at the venue before photos could be taken"

JUSTIN GOLDBERG

"Excellent Service, thank you."

JUSTIN GOLDBERG

"Excellent Service, thank you."

AARON LIU

"Very good service!"

DAVID BRINDLEY

"Driver was on time, very friendly and professional, would use again. "

CLARE HARDY

"The driver was very good."

BENJAMIN ELDER

"An easily accessible VAT receipt would help - Expensive compared to other taxi services."

SUZANNE BRITZ

"My taxi was booked for 230pm to collect me from my arriving flight into East Midlands. Your question about ‘how late was your driver’ doesn’t fit the situation as your driver was an hour early!! Your driver rang my number multiple times from 1pm-130pm. I was in the air so unable to take any calls. My flight arrived earlier than scheduled so I rang his number back about 145pm only to be told ‘sorry you’ve no-showed for your flight, so taxi is no longer available’. I advised him the booking was for 230pm so it’s not possible to be a no-show but he confirmed to me that it was for 130pm. I checked my email and it clearly stated 230pm which I told him. He said he was now on another job and I had no booking for 230pm. He then said he would try to fix it and would call me back. Which he did only to say sorry there’s nothing he could do. I told him I would look for another cab to take me home and then he said that he would try to fix it again and kept me on hold for nearly 5mins so I hung up at that point. So no, I’m not happy with your service. What I didn’t realise at the time was the car was prepaid too!! How you can justify taking payment and no-showing yourself makes me wonder how you operate a taxi service in the first instance. Would I like to leave a tip you now ask?? I would like a full refund for the service that was prepaid and not provided. Also can I suggest that you educate drivers when collecting from the airport to physically get out of their cars to check the flight arrivals so they know exactly where their passengers are. "

JAMES RILEY

"Polite and helpful driver."

KERRY SCHOFIELD

"All good"

JAMES RAINER

"Driver was a few minutes late apparently due to a traffic jam."

DANNY FINDLAY

"It was a taxi trip that’s all"

CINDY BAILEY

"He arrived on time and offered advice on the best side to be dropped off at the train station, which was really helpful as I’m from out of town. "

RICHARD JOHNSON

"Many thanks"

SIMON HIGHFIELD

"Smooth drive.Driver on time and friendly."

HENRY WELLS

"We had to find alternative travel as the driver called and said they would be 25 minutes late. I would like a full refund."

HENRY WELLS

"We had to find alternative travel as the driver called and said they would be 25 minutes late. I would like a full refund."

CHARLOTTE WYNNE

"I had to cancel due to he bad weather. I tried calling and left a voicemail but no one has got back to me to offer a refund. Please could you issue a refund at your earliest convenience? "

DAVID ROUSE

"Brilliant car and very nice driver. Would strongly recommend"

CHRISTOPHE AGOSTINI

"Very good service"

MARGRET VAN HEES

"Was a nice and perfect ride"

MEGAN PRINCE

"On time "

JULIE CARRATU

"Really good service and would use again "

TILLY AMY

"Amazing service! So thankful that you could move our booking forward. "

JILL JANSSEN

"Excellent service"

SETH BIRKENHEAD

"Great "

JOE CHERRYMAN

"The driver was so late I had to drive myself to my destination to avoid missing onward travel and pay for several days of parking."

ROGER D ARCY

"Great and friendly driver - we had a wonderful chat along the way. Cash tip given on the night (not requested and at first strongly declined by the driver) Telephone support prior to pick up excellent. I would confidently and happily recommend."

ELIN LINDMARK

"Really great guy, chatty and friendly."

JOZEF HRESKO

"Excellent service. Driver went out of his way to help out when an issue arose. Thank you."

JOZEF HRESKO

"The driver was too fast in the bends which scared the children and had to be reminded to drive slower or smoother. Also he did not drop off the client at a correct address. We had provided exact farm name as it share its post code with neighbouring farm but neighbouring farm has different name. Google maps is fully up to date with a farm name and taxi driver should know not to solely rely on the post code only. If it wasn't for the other taxi driver, the family with two little children would have ended up having to walk on the main road dangerous road with no pavement to the correct farm witch was about 1 mile away. Very disappointing. Sorry, but will not use the service again. "

DAVID ECHAVE

"37£ for 16miles is an excessive price, also is not acceptable anyway to pay 5£ extra to access to the drop off area at the terminal airport. It should be included in the main service quote. This was not a profesional service at all"

LISA DONALDSON

"I called to cancel the booking and you still had taken money out of my account. You also called to check where I was going and the person told me to book on the app, but I had booked. When I asked what app they got annoyed and hung up on me. I will never recommend the service to anyone. £42:50 taken out of my account to ho nowhere when I called in plenty of time to cancel it. "

SEAN DENNENY

"I have now tried to cancel two taxis through taxicode.. No answer..and get charged. Nothing to do with John port travel. Will never use taxicode again "

TOBY MORRIS ROE

"Amazing!"

IMPERIUM LAW SOLICITORS LIMIT

"Incredibly quick and easy to book in advance. I also needed to make an amendment to the pick up time, so when I called up I was connected in seconds and the guy on the phone was happy to help. There was no hassle at all. Would recommend."

MARTIN DICKSON

"Pleasant professional and on time."

LARRY WONG

"All good well communicated "

ELISE HRESKO

"Excellent service"

KAREN NORTH

"Great journey with Talal"

STUART GEORGE

"Attempts to rearrange the time of the return trip were a bit troublesome... Otherwise very good. "

OLIVIER GUILLOT

"No specific trouble nor extra service"

NEIL WILKINSON

"I booked my taxi online 4 days in advance for 8:15am pickup. It cost me £94. I had a crucial meeting in Nottingham. At 8:15 I called as no taxi arrived on time. I was told there had been a technical error and it would be 20 minutes. I then received a number of calls one of which was from the driver asking me if Tori and Ben’s was close to my house. I then had to tell him my address and post code so he could find my house- I asked him if he had my booking and did he have a map or sat nav so he could locate my house. He eventually did - 32 minutes after the specified time which I had booked 4 days prior. It was all blamed on a technical error- we are in the 21st Century folks. That is a very weak excuse. Get yourselves sorted out please. I’m pretty sure you won’t publish this - it would be open and honest if you did."

HAN LIU

"Very nice service"

FLOR SOUTO

"The driver drives way too fast. It the second time I have the same driver (the last trip was 11 march)and it is the same thing. He was going so fast that it droved past my stop. I was sick al the time in the car."

JAY WILDE

"Driver was waiting at the appointed time, friendly, good driver. Thank you."

EILEEN YEUNG

"good"

MICHAEL A

"The vehicle was of even higher quality than had been offered. Quite a lovely surprise! I'm looking forward to my next trip with John Port."

PHILIP DAY

"Punctual reliable service. Would recommend to anyone. "

KATHY XUE

"The driver is really nice, help to take the luggage, wait with patient. And thanks for upgrading the car to Mercedes with no extra charge. Love to choose the service next time!"

DANIEL PLAYER

"Great thanks"

CATHERINE GRIMES

"Good service"

COLIN PLACE

"Nothing wrong with service - meet and greet was not required and no requirement to pick up in terminal. Made contact to request earlier pick-up as meeting finished early - the request was well received and the car arrived earlier than had been booked. Overall, very good service."

SEAN THORNTON

"Driver arrived and gave us a courtesy call just as we were making our way towards the exit, so we walked straight out of the party into the cab and then had a very smooth journey home. Thank you. "

ISAAC BALZAN

"Driver never showed up"

ISAAC BALZAN

"Driver never showed up"

MARTIN LEWIS

"Great service. Really engaging driver!"

TIM HEWITT

"Driver arrived at time specified to pick us up from wedding. No issues."

DEREK FOWLER

"Driver didn’t turn up. We waited until 2 am but still no taxi. We decided enough was enough and hired a taxi from the company on site at the airport. Really disappointed and very fed up, particularly at the time as cold and very tired. I have complained to your company speaking last Monday (01/07/2019) to Abdul who agreed it was your fault and is sorting out a refund, You might like to consider compensation as well. "

IAIN ALLCORN

"Perfect "

SUZIE SIMPSON

"Excellent service! Highly recommended "

BERNARD PALLUT

"On time and very chatty. Lovely drive "

CHRIS WILFORD

"Grey"

CHRIS DRURY

"Had email to confirm booking. First person rang to say car was booked at 2100. Driver then rang few hours later to tell me I hadn't paid enough. Suggested to driver to deal with the issue promptly. Think he was pulling a fast one. (me1-0 driver) "

KATJA WILDE

"It was not clear where exactly we would be picked up or that the driver would send a text. "

DANUTA JAROCH

"Thanks "

DANIELLE PALMER

"Great service. Easy booking. Car arrived on time. Nice driver."

ROSEMARY BORCHERDS

"Very good service"

TAMAS BOHM

"Friendly driver was on time with very nice car. I CAN RECOMMEND THEM"

BRANDON FUZANE

"Great service "

JENNY BROWN

"We were very happy with the driver and journey once we set off, but there are two issues to flag. First, that our train was delayed so I e-mailed to say we would be 15-20 minutes late. That message was not passed on to the driver, and we therefore had to pay an additional £5 for waiting time. Secondly, he was waiting at the wrong station and we then had to wait for him. I booked online and there was only one 'Derby' option so I do not understand what went wrong. "

MICHAEL BEARD

"Excellent service punctual and polite would recommend to anyone"

DAVID BONE

"Excellent service with a friendly driver."

GAIL PATCHING

"Arrived nice and early thank you"

COLIN MYLES

"Fantastic service. Good pick up instructions, great customer service.....follow up call to ensure we had everything we needed. Would definitely book again."

GEORHE BROWN

"Taxi didn’t turn up. Still haven’t got money back."

GEAROID LYNCH

"Very good but the taxi was a bit late."

SIMON MOSLEY

"The taxi was slightly late as a result of an accident but the communication was excellent. The driver was friendly and the journey was pleasant and comfortable. I would definitely use this firm again."

VICKY NIKOLOVA

"Very good service, on time, all alright."

MUHAMMAD PRATAMA

"The driver was very friendly."

CENON BANTING

"very nice car with a friendly driver, big thumbs up for taxicode!"

DARALYN RENNICK

"Great service. Will definitely use again when I'm up that way. :-) "

MISS IONELA

"No delays, the dispatch and the driver were friendly, I will recommend this service to everyone"

ANDREW TYLEE

"Very impressive and punctual"

LISA BOARDMAN

JUSTIN GOLDBERG

"Excellent Service, thank you."

JUSTIN GOLDBERG

"Excellent Service, thank you."

AARON LIU

"Very good service!"

DAVID BRINDLEY

"Driver was on time, very friendly and professional, would use again. "

CLARE HARDY

"The driver was very good."

BENJAMIN ELDER

"An easily accessible VAT receipt would help - Expensive compared to other taxi services."

SUZANNE BRITZ

JAMES RILEY

"Polite and helpful driver."

KERRY SCHOFIELD

"All good"

JAMES RAINER

"Driver was a few minutes late apparently due to a traffic jam."

DANNY FINDLAY

"It was a taxi trip that’s all"

CINDY BAILEY

"He arrived on time and offered advice on the best side to be dropped off at the train station, which was really helpful as I’m from out of town. "

RICHARD JOHNSON

"Many thanks"

SIMON HIGHFIELD

"Smooth drive.Driver on time and friendly."

HENRY WELLS

"We had to find alternative travel as the driver called and said they would be 25 minutes late. I would like a full refund."

HENRY WELLS

"We had to find alternative travel as the driver called and said they would be 25 minutes late. I would like a full refund."

CHARLOTTE WYNNE

"I had to cancel due to he bad weather. I tried calling and left a voicemail but no one has got back to me to offer a refund. Please could you issue a refund at your earliest convenience? "

DAVID ROUSE

"Brilliant car and very nice driver. Would strongly recommend"

CHRISTOPHE AGOSTINI

"Very good service"

MARGRET VAN HEES

"Was a nice and perfect ride"

MEGAN PRINCE

"On time "

JULIE CARRATU

"Really good service and would use again "

TILLY AMY

"Amazing service! So thankful that you could move our booking forward. "

JILL JANSSEN

"Excellent service"

SETH BIRKENHEAD

"Great "

JOE CHERRYMAN

"The driver was so late I had to drive myself to my destination to avoid missing onward travel and pay for several days of parking."

ROGER D ARCY

ELIN LINDMARK

"Really great guy, chatty and friendly."

JOZEF HRESKO

"Excellent service. Driver went out of his way to help out when an issue arose. Thank you."

JOZEF HRESKO

DAVID ECHAVE

LISA DONALDSON

SEAN DENNENY

"I have now tried to cancel two taxis through taxicode.. No answer..and get charged. Nothing to do with John port travel. Will never use taxicode again "

TOBY MORRIS ROE

"Amazing!"

IMPERIUM LAW SOLICITORS LIMIT

MARTIN DICKSON

"Pleasant professional and on time."

LARRY WONG

"All good well communicated "

ELISE HRESKO

"Excellent service"

KAREN NORTH

"Great journey with Talal"

STUART GEORGE

"Attempts to rearrange the time of the return trip were a bit troublesome... Otherwise very good. "

OLIVIER GUILLOT

"No specific trouble nor extra service"

NEIL WILKINSON

HAN LIU

"Very nice service"

FLOR SOUTO

JAY WILDE

"Driver was waiting at the appointed time, friendly, good driver. Thank you."

EILEEN YEUNG

"good"

MICHAEL A

"The vehicle was of even higher quality than had been offered. Quite a lovely surprise! I'm looking forward to my next trip with John Port."

PHILIP DAY

"Punctual reliable service. Would recommend to anyone. "

KATHY XUE

"The driver is really nice, help to take the luggage, wait with patient. And thanks for upgrading the car to Mercedes with no extra charge. Love to choose the service next time!"

DANIEL PLAYER

"Great thanks"

CATHERINE GRIMES

"Good service"

COLIN PLACE

SEAN THORNTON

"Driver arrived and gave us a courtesy call just as we were making our way towards the exit, so we walked straight out of the party into the cab and then had a very smooth journey home. Thank you. "

ISAAC BALZAN

"Driver never showed up"

ISAAC BALZAN

"Driver never showed up"

MARTIN LEWIS

"Great service. Really engaging driver!"

TIM HEWITT

"Driver arrived at time specified to pick us up from wedding. No issues."

DEREK FOWLER

IAIN ALLCORN

"Perfect "

SUZIE SIMPSON

"Excellent service! Highly recommended "

BERNARD PALLUT

"On time and very chatty. Lovely drive "

CHRIS WILFORD

"Grey"

CHRIS DRURY

KATJA WILDE

"It was not clear where exactly we would be picked up or that the driver would send a text. "

DANUTA JAROCH

"Thanks "

DANIELLE PALMER

"Great service. Easy booking. Car arrived on time. Nice driver."

ROSEMARY BORCHERDS

"Very good service"

TAMAS BOHM

"Friendly driver was on time with very nice car. I CAN RECOMMEND THEM"

BRANDON FUZANE

"Great service "

JENNY BROWN

MICHAEL BEARD

"Excellent service punctual and polite would recommend to anyone"

DAVID BONE

"Excellent service with a friendly driver."

GAIL PATCHING

"Arrived nice and early thank you"

COLIN MYLES

"Fantastic service. Good pick up instructions, great customer service.....follow up call to ensure we had everything we needed. Would definitely book again."

GEORHE BROWN

"Taxi didn’t turn up. Still haven’t got money back."

GEAROID LYNCH

"Very good but the taxi was a bit late."

SIMON MOSLEY

VICKY NIKOLOVA

"Very good service, on time, all alright."

MUHAMMAD PRATAMA

"The driver was very friendly."

CENON BANTING

"very nice car with a friendly driver, big thumbs up for taxicode!"

DARALYN RENNICK

"Great service. Will definitely use again when I'm up that way. :-) "

MISS IONELA

"No delays, the dispatch and the driver were friendly, I will recommend this service to everyone"

ANDREW TYLEE

"Very impressive and punctual"

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Testimonials 4.2/5 based on 84 reviews